Kitimat Senior Advisor – IT Service Delivery

Lead service delivery initiatives as a Senior Advisor in Kitimat, BC. This role offers full-time, permanent employment dedicated to managing portfolio governance and demand activities.
You will play a vital role in supporting stakeholder engagement by delivering timely insights on service performance. Your expertise will be crucial for compiling, analyzing, and reporting data related to operational and portfolio management. Collaborating with teams and vendors, you will ensure effective service management across business units.
Key Responsibilities:
• Act as subject matter expert for service delivery processes
• Provide timely reporting insights to stakeholders
• Analyze data for operational performance evaluations
• Ensure project initiatives are prioritized and managed
• Support the tracking of KPIs and service reviews
Requirements:
• Bachelor's degree in IT or related field
• Extensive experience in IT service delivery
• Demonstrated leadership in sa...