Found Description
Join KitchenAid as a Field Service Manager in Mississauga, overseeing the repair experiences for small appliances. Lead service provider networks and enhance service quality.
Become a key player in the KitchenAid Small Appliance Team, responsible for ensuring high-quality service through effective management of the Authorized Service Network. Analyze performance data to identify trends and implement strategies for improvement. Effective communication and collaboration with internal teams and service partners are crucial for this role.
Key Responsibilities:
• Conduct trend analysis for return reasons and service data
• Manage the recruitment and performance of service providers
• Recommend enhancements for better service delivery
• Support audit preparations and quality monitoring
• Develop operational communications for stakeholders
Requirements:
• Degree or diploma in relevant field required
• Experience in service operations, ideally 4-6 years
• Stron...
Become a key player in the KitchenAid Small Appliance Team, responsible for ensuring high-quality service through effective management of the Authorized Service Network. Analyze performance data to identify trends and implement strategies for improvement. Effective communication and collaboration with internal teams and service partners are crucial for this role.
Key Responsibilities:
• Conduct trend analysis for return reasons and service data
• Manage the recruitment and performance of service providers
• Recommend enhancements for better service delivery
• Support audit preparations and quality monitoring
• Develop operational communications for stakeholders
Requirements:
• Degree or diploma in relevant field required
• Experience in service operations, ideally 4-6 years
• Stron...
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