Found Description
Position Overview
The Keyholder is responsible for opening the store and ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable on the floor. The Keyholder will supervise all employees and oversee sales, merchandising, guest service, and all operational functions in the absence of store management.
Reports To
Store Manager
Essential Functions
People Development
- Supervise employees to complete tasks and achieve goals in the absence of store management.
Customer Experience
- Sales Management: Manage the sales floor and drive sales by addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management.
- Lead Cashier Responsibilities: Execute lead cashier responsibilities such as returns, exchanges, check approvals, and the issuance of merchandise vouchers.