Key Account Representative

Key Accounts Manager is responsible for building and nurturing long‑term relationships with strategic clients, ensuring their satisfaction, and driving mutual growth. This role involves managing high‑value accounts, understanding client needs, and delivering tailored solutions that align with the company’s offerings.

Responsibilities

• Client Relationship Management: Build and maintain strong, long‑term relationships with key clients. Serve as the primary point of contact for client inquiries, requests, and escalations. Understand clients’ needs, challenges, and objectives, and provide proactive solutions to enhance their experience and value. Regularly engage with clients to ensure satisfaction and identify opportunities for improvement.
• Sales and Business Development: Drive revenue growth by upselling, cross‑selling, and identifying new business opportunities within assigned accounts. Ensure timely collection of payments and m...