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Key Account Manager, SCommerce

Shopee

manila, metro manila, Philippines Full-time June 22, 2026

Found Description

About The Team

We are looking for a proactive, business‑minded Account Manager to support and grow our Fulfilled by Shopee (FBS) seller base. You will work with seller decision‑makers (e.g., e‑commerce managers, business owners) and internal teams to drive operational performance, enhance seller satisfaction, and unlock sales growth. This role combines relationship management, business analysis, and operational execution—ideal for someone with strong customer orientation and maturity.

Job Description

Seller Success & Relationship Management

  • Serve as the main contact for assigned sellers, including senior stakeholders.
  • Build long‑term and trust‑based relationships with sellers and stay responsive, even beyond standard work hours if needed.
  • Drive seller engagement, retention, and satisfaction.

Operational & Performance Support

  • Ensure smooth onboarding and FBS compliance.
  • Monito...

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