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Key Account Manager FM

Barry Callebaut

Ataşehir, İstanbul, Turkey Full-time February 20, 2026

Found Description

Key responsibilities:


  • Actively develop and maintain new and existing customer relationships, managing accounts through direct engagement with customers. Conduct regular visits to strengthen relationships, understand customer needs, and provide support to agents/distributors.

  • Execute business development initiatives and action plans defined in alignment with the Sales Director and FM Sales Strategy.

  • Coordinate closely with Customer Service to ensure accurate order processing and on‑time delivery to customers.

  • Maintain effective communication and cross‑functional collaboration with Production, Marketing, QA, R&D, Logistics, Finance, and other Sales teams to ensure full execution of customer and sales commitments.

  • Prepare timely and accurate reports on sales performance, volumes, margins, customer profitability, and broader business activities. 

  • Collect, analyze, and share market, customer, and competi...
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