Junior Service Desk Technician

Start Your IT Career with Structure, Support, and Global Exposure.

Early IT careers are built on strong foundations-clear processes, hands-on support, and the chance to learn from real-world environments. If you're ready to grow your technical skills while supporting global users, this role gives you the structure and guidance to do it right.

This role is ideal for junior IT professionals who want hands-on experience without chaos. You'll support global users through structured service queues, clear SLAs, and defined responsibilities-while enjoying fixed weekends and an onsite environment that supports steady learning and career growth.

Job Description

As a Junior Service Desk Technician, you will provide first- and second-level IT support, monitor service queues, troubleshoot end-user issues, and manage user accounts. You'll ensure requests are resolved within service level agreements while maintaining docume...