Junior SaaS CX Support Specialist (API & Data)

Dengage is seeking a Junior CX Support Specialist to join our support team in a dynamic SaaS environment. You will troubleshoot and resolve technical issues for clients, working closely with Account Managers, Product, and Engineering to deliver timely and effective solutions.

The role emphasizes problem-solving, API familiarity, and data-driven analysis while supporting customers through tickets, logs, and SQL-based validation.