Found Description
This role is for one of the Weekday's clients
Salary range: Rs 400000 - Rs 600000 (ie INR 4-6 LPA)
Experience: 1+ yrs
Location:Pune
Job Type: full-time
We are looking for a proactive and customer-focused Production Support Engineer to provide L1/L2 support for enterprise B2B applications and ensure the reliability of mission-critical production systems. This role is ideal for professionals with experience in production support, observability, and incident management who enjoy troubleshooting complex technical issues and delivering exceptional customer experiences. You will work closely with engineering, DevOps, product, and customer success teams to resolve production incidents, improve system stability, and maintain high service availability.
As a Production Support Engineer, you will serve as a key technical contact for enterprise customers, monitoring production environm...