Junior Operations Supervisor Call Centers

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Av Shutan Medina -Mérida, Yucatán**:**Job Title**: Jr, Operations SupervisorOversee and execute administrative and operational processes to build strong client relationships through team performance.
**Responsibilities**:- Communicate regularly with clients to strengthen commercial ties.
- Participate in staff selection to ensure alignment with values and job requirements.
- Supervise team performance to meet KPIs.
- Report updates for accurate billing and payment.
- Implement process improvements based on data analysis.
- Address employee concerns regarding support areas to ensure their well-being.
**Skills and Qualifications**:- Frustration tolerance- Assertive communication- Effective verbal and written communication- Client and team management- Results-oriented under pressure**Benefits**:- Permanent contract- Social benefits- Free courses**Salary**: 16,000 MXN gross- Schedule: Monday to Friday, wee...