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Junior Operations Analyst

ENGIE España

madrid, kingdom of spain, Spain Full-time June 09, 2026

Found Description

The Junior Operations & Customer Care Support role is designed to relieve the team from repetitive, time‑consuming tasks and contribute to the immediate reduction of operational risk.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
The position focuses on daily operational execution, administrative support, data preparation for billing, and hands‑on contribution to projects, testing activities, and incident follow‑up.
A detail‑oriented and reliable approach is essential, as this role supports core operational workflows and ensures continuity and quality across processes.
Key Responsibilities
Daily Operational Task Execution
Monitor and manage shared mailboxes, ensuring timely classification and assignment of incoming requests.
Manage and allocate cases within internal tools.
Perform routine validations following established procedures.
Escalate incidents according to defined escalation pa...

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