Robert Half are assisting a global market leading insurance organisation to recruit a Junior Mac Support Engineer on a 3 month contract - London based
Role
The Junior Mac Support Engineer will provide support for Mac systems and applicationsGreat customer service skillsTroubleshoot and diagnose technical issuesMonitor and maintain system performanceProvide guidance and advice on system optimisationProfile
The Junior Mac Support Engineer will have 1-3 years' experience supporting Mac environments The Mac Support Engineer will have experience with support ticket management and tracking (JIRA Service Desk preferred)Strong customer service, problem-solving, and teamwork abilitiesTechnical knowledge of Mac OS, iOS, and AndroidTechnical knowledge of modern Windows OSNetwork fundamentals (laptop connectivity, VPN, printing)Basic knowledge of audio/video ...