Junior LMS Administrator

About the Role

Technofocus is hiring a Junior LMS Administrator to manage day-to-day administration and support of our suite of cloud-based learning and events platforms. You will handle core LMS operations while also acting as the first point of contact for inbound support from learners, administrators, and general enquiries — resolving platform issues, handling certification queries, and routing non-support requests to the right team.

Key Responsibilities

LMS Administration

• Perform course-level operations: activation, deactivation, re-enrolment, scheduling changes, and content visibility adjustments.
• Manage user accounts: creation, role assignment, password resets, and access provisioning/deprovisioning.
• Reset learner progress, re-issue completion certificates, and correct enrolment errors.
• Maintain course catalogues, content uploads, and platf...