Found Description
Qualification and Experience:
- Matric / Grade 12
- Relevant IT qualification
- Minimum of 3 years experience in such a role
- General software and hardware troubleshooting, including diagnosing and resolving user, device, and system-related issues in a multi-user environment.
- IT and operational support within a busy organisation, including day-to-day service delivery and user assistance.
- Installation, configuration, maintenance, and support of desktops, laptops, mobile devices, and peripheral equipment.
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) in a professional environment.
- Microsoft 365 administration, including user accounts, email, Teams, OneDrive, and SharePoint.
- Basic to intermediate networking knowledge, including LAN/WAN connectivity, Wi-Fi, TCP/IP, and general network troubleshooting.
- Installation, configuration, and maintenance of printers, scanners,...
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