Junior IT HelpDesk | Cebu or Davao (Hybrid)

Apply Now

Junior IT HelpDesk | Cebu or Davao (Hybrid)

Job Summary

We are looking for a Junior IT Support Analyst to join our IT team and provide day-to-day technical support to our users. This is an excellent opportunity for someone early in their IT career who is eager to learn, grow their technical skills, and gain hands‑on experience across a wide range of IT systems and technologies. The successful candidate will assist in troubleshooting technical issues, supporting IT infrastructure, and delivering reliable, customer‑focused IT support.

Key Responsibilities

• Provide first‑level technical support for hardware, software, and basic network issues.
• Troubleshoot and resolve common IT problems, escalating complex issues when necessary.
• Install, configure, and maintain computer systems, applications, and IT equipment.
• Assist with user account management, access permissions, and authentication tools. <...