Junior German-Speaking Customer Support Representative

Overview

German‑Speaking (B2 Level of Spanish) Customer Support Representative | Madrid & Valencia | Relocate Your Career in Spain

Position Details

• Full‑Time
• On‑Site Position
• Local candidates in Spain only

Available Shifts

• Morning Shift: 07:00 – 16:00 (8 openings)
• Afternoon Shift: 14:00 – 24:00 (7 openings)
• Night Shift (Madrid only): 22:00 – 07:00 (5 openings)

Daily Responsibilities

• Support German‑speaking customers via phone, email, and chat
• Provide professional and friendly customer service
• Solve customer inquiries efficiently and accurately
• Maintain high customer satisfaction standards
• Document customer interactions and follow internal processes
• Collaborate with different departments to ensure the best customer experience

What We Are Looking For

• Native or fluen...