Found Description
Junior Executive SME Telephone Account Management
United Arab Emirates
Trending
- Job Identification 12474
- Job Category Customer & Channels
- Posting Date 02/19/2026, 11:42 AM
- Job Schedule Full time
- Business Unit edara
Job Description
Key Accountabilities
- Manage customer service enquiries as per agreed service levels.
- Orchestrate the service across the cross-functional service teams and partners to drive performance and
- delivery of du service commitments.
- Analyze SLAs and highlight risks & gaps.
- Ensure fulfillment of service commitments through contract lifetime.
- Work closely with internal teams to ensure all services are fulfilled and information are fed back to the
- customer.
- Maintain and track database contains customer information.
- Perform periodic bill reviews.
- Manage billi...
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