Junior Customer Care Representative

Questa posizione è in Satispay

Il processo di selezione sarà interamente gestito Satispay.

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**About us**
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn’t stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.
**What you'll be doing**
As our **Junior Customer Care Representative**, you’ll be the person who delivers outstanding, empathetic support to our users, ensuring a smooth and frictionless financial experience. Here's what your day-to-day will look like:
* **Ticketing & Queue Management -** Handle user requests primarily via email and ticketing systems (e.g., Zendesk) with low to medium complexity, maintaining prec...