Junior Change & Problem Manager - Grow in ITIL & Stability

Kyndryl in Mexico City is seeking a Change & Problem Manager to enhance service stability and operational risk control. In this critical role, you will govern Change Enablement practices, oversee change assessments, and lead root cause analysis for incidents to ensure continuous improvement.

The ideal candidate will have substantial IT operations experience, knowledge of ITIL 4, and strong skills in communication and risk management. Join Kyndryl to thrive in a dynamic, hybrid-friendly culture.