Junior Business/Data Analyst-PowerBI

Junior Business Analyst

We are looking for an operations expert who consistently has their finger on the pulse of our day‑to‑day tactical operations and can lead internal teams to deliver on customer commitments. They are process‑oriented, ensure adherence to procedures, and can expertly navigate operational challenges. The key for this role is that everything that is done is with the customer at the front of mind focusing on Simple, made possible every day they do business with NCR.

Areas of Responsibility

• Support Client Operations
  • Assist in tracking and reporting performance metrics for client operations.
  • Help implement initiatives that promote a customer‑first culture and service excellence.
• Customer Experience & Feedback
  • Collect and analyze customer feedback (e.g., NPS surveys) to identify trends and improvement opportunities.
  • Support cross‑functional teams in executing changes that enhance cus...