Found Description
Join Vonage and help us innovate cloud communications for businesses worldwide!
Business Data Analyst (Customer Success & Support)
Location: Spain (Hybrid)
Role Overview
We are looking for a data-driven, analytical, and forward-thinking Business Data Analyst based in Spain to partner closely with our Global Customer Success (CS) and Customer Support teams. In this role, you will be the bridge between raw data and actionable strategy.
Your primary mission will be to design, build, and manage cutting-edge dashboards that provide clear visibility into team performance. You will serve two critical audiences: supplying frontline teams with tactical, day‑to‑day operational insights, and providing senior leadership with high-level, strategic performance monitoring. Additionally, you will help us leap into the future of analytics by leveraging modern AI-driven reporting solutions .