Found Description
Elevate your IT career with a Junior Application Support Specialist role focused on middleware and customer support. This position requires strong technical skills in systems management and end-user training.
You will provide technical knowledge and support for various applications, assisting both internal teams and external clients. Your responsibilities will include managing ticket queries, maintaining documentation, and integrating systems efficiently. This role enables you to apply your expertise while delivering customized training and maintaining system upgrades and reports.
Key Responsibilities:
• Provide application and systems technical support
• Manage and update ticketed query systems
• Train end users on application utilization
• Prepare maintenance plans and schedules
• Deliver reports and documentation updates
Requirements:
• 2+ years experience in ITIL Service Management
• Familiarity with WebSphere, Kubernetes, and Ansible
• Experience w...
You will provide technical knowledge and support for various applications, assisting both internal teams and external clients. Your responsibilities will include managing ticket queries, maintaining documentation, and integrating systems efficiently. This role enables you to apply your expertise while delivering customized training and maintaining system upgrades and reports.
Key Responsibilities:
• Provide application and systems technical support
• Manage and update ticketed query systems
• Train end users on application utilization
• Prepare maintenance plans and schedules
• Deliver reports and documentation updates
Requirements:
• 2+ years experience in ITIL Service Management
• Familiarity with WebSphere, Kubernetes, and Ansible
• Experience w...
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