Found Description
Are you ready to take on a challenging yet rewarding role as a Junior Project Manager? At Ergeon, you'll manage projects end‑to‑end, working closely with contractors and customers to deliver exceptional results.
Responsibilities
- Serve as the primary point of contact for contractors and customers, ensuring smooth operations across assigned region.
- Address customer complaints and coordinate follow‑ups.
- Explain payment processes to contractors and maintain positive relationships.
- Handle up to 45 projects simultaneously, each at different stages, and deliver 8‑10 jobs weekly.
- Monitor daily schedules, optimize project workflows, and ensure profitability.
- Proactively identify and resolve bottlenecks to avoid escalations.
- Offer additional products/services and track customer referrals.
- Manage timely responses to queries using tools like Front and Ergeon's native apps.
- Act as a liaison between va...