Found Description
- Serve as the primary point of contact for assigned telecom accounts.
- Maintain strong professional relationships with customers to ensure satisfaction and loyalty.
- Regularly communicate with customers to understand their needs, concerns, and future requirements.
- Ensure customer concerns or requests are promptly addressed and properly escalated when necessary.
- Maintain an updated organizational chart and contact info of key persons in the customer organization
- Account Support and Coordination
- Assist in managing assigned telecom accounts and support the Account Manager or Sales Team in business development activities.
- Coordinate with technical teams, project teams, and internal departments to ensure timely service delivery.
- Monitor project updates and provide status reports to customers when required.
- Coordinate meeting appointments of sales and service team with client
- Support the sales and ...
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