Found Description
Explore a meaningful role at CCTS as a Customer Service Representative, crucial for supporting consumers in telecom and television services. Engage with customers through calls and written communication.
Our current role is talent pooling for future openings in this full-time, permanent position. Candidates who are interested in being considered for opportunities are encouraged to apply. Your strong listening and problem-solving skills will aid in effective issue resolution and customer satisfaction.
Key Responsibilities:
• Respond to live customer inquiries via phone
• Provide updates on the status of complaints
• Determine complaint eligibility according to guidelines
• Maintain confidentiality and manage sensitive data
• Contribute to impartial complaint handling processes
Requirements:
• At least a high school diploma or recognized equivalent
• Minimum of 1-year customer service experience required
• Proficient in using Windows and other software
Our current role is talent pooling for future openings in this full-time, permanent position. Candidates who are interested in being considered for opportunities are encouraged to apply. Your strong listening and problem-solving skills will aid in effective issue resolution and customer satisfaction.
Key Responsibilities:
• Respond to live customer inquiries via phone
• Provide updates on the status of complaints
• Determine complaint eligibility according to guidelines
• Maintain confidentiality and manage sensitive data
• Contribute to impartial complaint handling processes
Requirements:
• At least a high school diploma or recognized equivalent
• Minimum of 1-year customer service experience required
• Proficient in using Windows and other software
Ready to Apply?
Submit your application for Join CCTS as Customer Service Representative at Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Apply Now