Jobber Senior Customer Analytics Expert

Elevate customer insights as a Senior Customer Analytics Expert at Jobber. This role is essential for data-driven decision-making and business strategy enhancement.

As an individual contributor in the Analytics team, you will lead deep analytical work across key customer domains. Working closely with various stakeholders, you will direct efforts towards understanding customer journeys and enhancing monetization and retention strategies.

Key Responsibilities: • Act as an internal consultant for analytics across domains • Analyze critical customer metrics to drive strategic decisions • Design frameworks for measuring performance and business impact • Collaborate with teams for improved reporting and decision workflows • Communicate findings through compelling narratives to stakeholders

Requirements: • Advanced SQL skills for complex data analysis • Strong experience in SaaS or related business models • Proficient in data visualization and BI tools • Exceptional...