C

Job Post: CRO

Confidential

Canada, Canada, Canada Full-time February 24, 2026

Found Description

We are looking for a highly experienced CRO & Behavioral Analytics Specialist with strong expertise in SmartLook and similar user-behavior tools.
The role will focus primarily on analyzing user behavior on our Shopify website, while also supporting user-behavior analysis for our iOS and Android mobile apps.
If you do not have real hands-on experience with SmartLook (or equivalent tools), please do not apply.
Your main responsibility will be to deeply understand how users interact with:
- Our mobile apps (primary focus)
- Our Shopify website (secondary)
- Using tools like SmartLook, Hotjar, FullStory, Mixpanel, Amplitude, or Firebase, you will analyze:
- Session recordings (web + mobile)
- Heatmaps and gesture maps
- Event tracking
- Funnels and drop-off points
- User flows and friction points
- Your insights will be used to drive UX improvements, conversion optimization, and product decisions.
Provide clear, actionable recommendations on:
- Mob...

Ready to Apply?

Submit your application for Job Post: CRO at Confidential

Apply Now