Job ID #32021: End User Device Support Analyst

Contribute to the City of Hamilton, one of Canada’s largest cities — home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

SUMMARY OF DUTIES

Reporting to the Supervisor, Service Desk, the End User Device Support Analyst will support the development and sustainment of end user device processes and workflows for the City’s standard desktop/laptop, tablet, mobile devices and productivity tools. The position is responsible to manage the configuration of end user device products and will document and mai...