Jewellery Consultant - 100 Ways

We’re looking for a full-time Jewellery Consultant to join our growing team at our 100 Ways Retail Location (Unit 728-736 Granville Street, Vancouver, BC, Canada)

As a Jewellery Consultant your primary role will consist of conducting in-store and virtual jewellery consultations, managing the online communication channels for 100 Ways, and assisting with curation and grading.

We provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

• Deliver exceptional client experiences by managing inquiries across email, live chat, phone, text, and other online channels.
• Coordinate client requests, including jewellery modelling, measurements, virtual consultations, and appointment scheduling.
• Conduct in-person and virtual jewellery consultations, helping clients buy, sell, resize, or customize jewellery pieces.
• Assist walk-in clients with viewings, pickups, and general inquiri...