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Java Support Engineer with Informatica (Villas de Silao)

Link-Worldwide

guanajuato, guanajuato, Mexico Full-time July 08, 2026

Found Description

Primary Responsibilities

  • Monitor daily/weekly scheduled Informatica Cloud jobs for errors, failures, and performance bottlenecks.
  • Identify and troubleshoot job failures, performing basic root cause analysis (RCA) before escalating.
  • Ensure timely escalation of persistent issues to developers and data engineers.
  • Analyze job run times and identify opportunities for performance tuning.
  • Assist in data flow optimization by working with developers on mapping and parameter tuning.
  • Monitor cloud resource utilization (CPU, memory, storage) to prevent performance degradation.
  • Support scheduled maintenance activities, including system upgrades and patch management.
  • Develop basic scripts or alerts to detect job failures proactively.
  • Document standard operating procedures (SOPs) for job monitoring and issue resolution.
  • Design, implement and test distributed systems for business workflows of CRM.

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