IWPB Client Services Senior Programme Manager

International Wealth & Premier Banking Client Services Senior Programme Manager

The purpose of the IWPB Client Services Senior Programme Manager is to lead the scoping and delivery of large‑scale, complex change covering Customer Onboarding, KYC Renewals and CSEM for discretionary funding. The role holder must act as a strategic partner to the OBKYC Enterprise‑wide Enabler and IWPB markets in delivery of the change.

Key Tasks

• Deliver global or regional programme with accountability for end‑to‑end delivery, working with Global and Market delivery teams to ensure Business Outcomes. Work with delivery partners to mobilise and establish a strong cross‑functional team approach to delivery.
• Ensure alignment with IWPB business goals and strategic objectives and make trade‑off decisions based on immediate business needs while also delivering the long‑term business strategy, understanding the importance of agility and adaptability in an extremel...