ITSM Transformation Consultant - ServiceNow Expert

Accenture Malaysia seeks a candidate with strong competencies in ITSM (Information Technology Service Management) to help implement ITIL processes. The ideal individual will have experience in leading implementation projects, particularly with ServiceNow, and should be skilled in custom application design and development.

The role involves aligning various ITSM archetypes and managing the implementation of solutions to enhance service management capabilities.