ITSM Service Manager: Elevate Employee Experience

Visa is seeking a Service Manager for their IT Service Management (ITSM) group in Bogotá, Colombia. The role focuses on driving excellence in employee-facing technology services, simplifying IT processes, and fostering a service culture that enhances the employee experience.

Key responsibilities include continual improvement of services, building strategic partnerships, and managing services through their lifecycle. Applicants should possess excellent communication skills, a strong sense of ownership, and the ability to work autonomously.