ITSM Regulatory Director at RBC (Toronto)

Take on a strategic role as the ITSM Regulatory Director at RBC, emphasizing compliance and operational excellence across the organization. Lead initiatives to enhance ITSM practices and ensure data consistency.

As the ITSM Compliance & Regulatory Director, you will spearhead efforts to foster standardized ITSM practices throughout RBC and its affiliated companies. Collaborating closely with operations teams and regulatory bodies will be vital for achieving consistent data quality and regulatory compliance. Your solid communication skills and in-depth knowledge of IT risk frameworks will play a crucial role in this position.

Key Responsibilities

• Foster uniform ITSM adoption across all company sectors
• Collaborate with operations teams for process improvement
• Lead compliance representation with regulators and auditors
• Develop and execute strategic initiatives to enhance compliance
• Manage activities through senior manag...