ITSM Process & Release Lead (Remote/Home-Office)

Scotiabank seeks a Process Analyst for its IT Service Management team in Bogotá. This role will drive gathering requirements and document processes to ensure effective governance of ITSM practices.

The ideal candidate has at least two years in IT service delivery and a strong background in Change/Release Management. You will work in a collaborative environment with a commitment to delivering high-quality results and maintaining operational excellence.

Competitive benefits and an inclusive work environment are offered.