ITSM Process & Compliance Specialist

TwinThread, located in Buenos Aires, is looking for an expert in technology support to propel operational success and ensure operational resilience. This role involves managing firmwide Change, Problem, Incident, and Event Management processes while adhering to regulatory and audit requirements.

The ideal candidate will drive process improvements, mitigate risks, and maintain comprehensive documentation. A strong focus on risk management and compliance is essential, as well as the ability to collaborate effectively across teams.