ITSM Process Analyst - Change & Release (Remote)

Scotiabank is seeking a Process Analyst for their IT Service Management team in Bogotá. You will lead the documentation for Change and Release Management initiatives, ensuring effective governance across the bank.

The ideal candidate will have at least 2 years of experience in IT service delivery, strong communication skills, and the ability to adapt in a collaborative environment. We promote an inclusive work culture and offer competitive benefits.