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ITSM Practice Manager, Googler Technology and Engineering

Google

Hyderabad, India, India Full-time February 26, 2026

Found Description

ITSM Practice Manager, Googler Technology and Engineering



_corporate_fare_ Google _place_ Hyderabad, Telangana, India



**Advanced**



Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.



**Minimum qualifications:**



+ Bachelor’s degree in Information Technology or a related field, or equivalent practical experience.

+ 10 years of IT Leadership experience, including experience managing enterprise-level transformations within organizations.

+ 8 years of experience in ITSM leadership, including implementing and governing ITSM practices such as Incident, Problem, and Change Management.

+ Experience with the ServiceNow platform, specifically IT Service Management (ITSM), IT Asset Management (ITAM), and Configuration Management Database (CMDB).

+ Certifications in ITIL Managing Professional...

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