Found Description
JOB INFORMATION
- Education Level: 4-Year University Degree in Business, Information Systems or a related field of study.
- Base Location: Oshawa, ON
- Shift: Days
- Travel: 10%
- Deadline to Apply: July 9, 2026
- Salary Range: $1,664.34 - $2,583.30 Per Week
JOB OVERVIEW
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results‑driven professional to join our team in the role of ITSM Operations & Process Lead.
Reporting to the Senior Manager IT Services, this position is responsible to lead and continuously improve Incident, Major Incident, and Problem Management (ITIL 4), ensuring effective restoration, strong governance, and measurable reductions in repeat incidents through ServiceNow‑enabled processes and executive‑ready communications.
KEY ACCOUNTABILITIES
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