ITSM Functional Technical Architect - Bangalore

<p><b>Cortex consultants Hiring: ITSM Functional Technical Architect</b><br /> <b>Location</b>: Bangalore<br /> <b>Experience</b>: 12 20 Years</p> <p>We are seeking an experienced <b>ITSM Functional Technical Architect</b> to lead Enterprise Service Management (ESM) initiatives on the ServiceNow platform, driving digital transformation through ITSM, ITOM, ITAM, AI-powered automation, and enterprise architecture.</p> <p><b>Key Skills:</b></p> <ul data-spread="false"> <li>ServiceNow ESM & Enterprise Architecture</li> <li>ITSM, ITOM, ITAM, CMDB & CSDM</li> <li>Now Assist, AI Automation & Agentic AI</li> <li>Discovery, Service Mapping & Event Management</li> <li>App Engine, Flow Designer & Integration Hub</li> <li>HRSD, SPM, APM, IRM/GRC & SecOps</li> <li>Service Tr...