Found Description
Role
ITSM Engineer
LocationAng Mo Kio
Type of Role1 Year Contract (RENEWABLE)
RemunerationBase Salary - $5,000
Renumeration1 month bonus upon completion of contract (subjected to attendance, performance etc..)
STARTJULY 2026
Job SummaryAn ITSM (IT Service Management) Engineer plans, implements, and optimizes IT service delivery workflows. They align IT capabilities with business goals, automate processes, and manage platforms like ServiceNow to streamline incident, change, and problem management.
Job Responsibilities- Process Design: Develop, configure, and optimize ITSM workflows (e.g., Incident, Problem, Change, and Request Management)
- Platform Administration: Configure and maintain ITSM tools (such as ServiceNow or Jira) to enhance service delivery and reporting capabilities.
- Incident & Problem Management: Oversee major incidents, ...