ITSM Compliance Director at RBC

Elevate IT service management at RBC as the ITSM Compliance Director. Lead vital compliance initiatives and ensure excellence across the organization for operational integrity.
In this strategic role, you will facilitate uniform ITSM practices throughout RBC and its affiliates. Your collaboration with operations teams and regulatory bodies will be essential to maintain regulatory compliance and data quality. A combination of solid communication skills and expertise in IT risk frameworks will be key to your success in this position.
Key Responsibilities:
• Foster uniform ITSM adoption across all company sectors
• Collaborate with operations teams for process improvement
• Lead compliance representation with regulators and auditors
• Develop strategic initiatives to enhance compliance
• Manage activities through senior management and teams
Requirements:
• Five or more years in core IT operations services
• Knowledge of IT Risk methodologies and standards
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