ITSM Architect & Automation Specialist (Remote)

Transcom is looking for an ITSM Specialist to connect business needs with technical implementation while working from home in the Philippines. You will analyze requirements, design ITIL processes, and implement them in the ITSM tool. The role demands solid programming logic, excellent communication skills, and the ability to work independently.

Key responsibilities include writing automation scripts and ensuring ITSM systems are meticulously documented. Ideal candidates will possess over 5 years of IT experience with a strong focus on ITSM.