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ITOM Analyst and ServiceNow Admin Role

BMO

toronto, on, Canada Full-time June 13, 2026

Found Description

Advance your career with Air Miles as an ITOM Analyst and ServiceNow Administrator. Focus on optimizing ServiceNow configurations and support critical ITIL procedures in a collaborative environment.
This position at Air Miles requires a ServiceNow CMDB Administrator with a strong background in CI lifecycle management and automation. You’ll be responsible for maintaining data quality and supporting ITIL processes. Your collaboration with various departments will ensure effective CI representation and compliance with security standards.
Key Responsibilities:
• Maintain and govern Configuration Items for accuracy
• Automate data collection and updates for CMDB
• Analyze discrepancies between CMDB and IT environment
• Develop visualizations for monitoring CMDB performance
• Support troubleshooting for CMDB-related issues
Requirements:
• Bachelor’s degree in a relevant field
• 3+ years of experience with ServiceNow
• CSA certification required
• Proficien...

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