ITAM Process Consultant with SoftwareOne

Drive business process excellence as an ITAM Process Consultant at SoftwareOne. Engage with clients, optimize processes, and utilize ServiceNow expertise to achieve successful outcomes.
This role calls for a seasoned consultant who can effectively lead process analysis efforts and engage with various stakeholders. With 5-7 years of experience in functional consulting and a deep understanding of the ServiceNow platform and ITAM practices, you will lead workshops, define requirements, and validate solutions. Your advisory role positions you as a key consultant in delivering value through excellence.
Key Responsibilities:
• Conduct end-to-end business process discovery across ServiceNow
• Design future-state solutions based on ITAM principles
• Facilitate cross-functional workshops for requirements definition
• Manage complex inputs with clarity and structure
• Document processes, user stories, and project deliverables
Requirements:
• 5-7 years in business proce...