Italian-Speaking Customer Support Representative – Sports E-Commerce & IT

Location: Porto, Portugal (On-site)

Overview

Are you passionate about sports, technology, and delivering exceptional customer experiences? We are looking for an Italian-Speaking Customer Support Representative to join a leading sports e-commerce and IT project in Porto.

This is an excellent opportunity for junior professionals looking to start or develop their career in customer support within a dynamic and international environment. You will support customers of a globally recognized sports retail and e-commerce platform, helping them with a variety of inquiries related to online orders, products, accounts, and digital services.

Key Responsibilities

• Provide customer support via phone, email, and chat in Italian.
• Assist customers with online orders, deliveries, returns, refunds, and account-related inquiries.
• Offer guidan...