Found Description
We are seeking experienced Italian Call Center Representatives to join our growing team. The role requires strong communication skills, a positive attitude, and the ability to work effectively in a fast‑paced environment.
Key Responsibilities
- Professionally handle customer interactions across multiple communication channels
- Provide assistance, information, and support to customers when required
- Accurately capture and maintain customer information and records
- Deliver a professional and positive customer experience
- Meet quality, productivity, and performance standards
- Follow company procedures, systems, and campaign processes
- Work effectively within a team environment while maintaining individual performance
Qualifications
- Grade 12 / National Senior Certificate (or equivalent)
- Minimum 1-2 years of experience in a customer service role within a BPO en...