Italian Call Center Representatives

Position Overview

MCI is a fast‑growing tech‑enabled business services company in the USA with a strong call center footprint and operations across multiple countries. MCI delivers customer experience, business process outsourcing, and XaaS solutions across industries such as healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. We are looking for professional Italian Call Center Representatives to join our growing team. This opportunity is ideal for individuals with strong communication skills, a positive attitude, and the ability to work effectively in a fast‑paced environment.

Position Responsibilities

• Professionally handle customer interactions across multiple communication channels
• Provide assistance, information, and support to customers when required
• Accurately capture and maintain customer information and records
• Deliver a professional and positive customer experi...