IT Trainee – Information Technology Department

SECTION 1 – IT Operations & User Support (70%)
Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación.
• Support the installation and upgrading of operating systems (Windows) on hotel devices following departmental standards and procedures. • Assist in ensuring that software applications function correctly and efficiently across hotel devices. • Support the configuration and verification of network connectivity for computers and other devices. • Assist colleagues with Office applications, peripherals, printing, and network-related issues. • Support the management and control of IT consumables, including toners, peripherals, and replacement equipment. • Perform software and application upgrades under supervision. • Follow up on IT support tickets through the KACE ticketing system and assist in tracking resolutions. • Review daily operational IT reports and escalate i...