Found Description
We help the world run better Purpose and Objective The Role
- Handling Incidents, Alerts, and Service Requests
- Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
- Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
- Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
- Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
- Managing daily operations ensuring high availability
- Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
- Coordination with international teams in integral projects / crisis handling / de-escalation initiatives
- BE / BTech / ...
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